Refund policy

Last updated: 8 October 2026

Faulty, or wrongly packed or sent? We'll replace it free.

If your order arrives faulty, or we sent the wrong colour, size or initials, email whatsup@wearkinjo.com within 7 days of receiving it. Please include:

• your order number
• a photo of the pair

We'll send you a replacement pair free of charge, delivery included. If we need the original pair back, we'll arrange the collection and pay for it.

Changed your mind or size?

For hygiene reasons, we can't accept returns or exchanges once you order. Pairs with initials are also stitched to order, just for you.

Your rights

This policy does not affect your rights under the Consumer Protection Act 1999.

Contact

Email whatsup@wearkinjo.com. We reply within 1 working day.

Kinjo Apparel (SSM 202603241231 (003888300-X))
No. 8 & 8A, 1, Lorong Bukit Kuda, Kawasan 16, 41300 Klang, Selangor, Malaysia